About option
1. Photo & Video Services
This service allows you to request photos or videos of your items once they arrive at our warehouse. It is a great way to verify the condition of your goods before international shipping.
• Customization: You can combine this with our "Item Removal Service" to have your package opened before filming or photography.
• Coverage: Photos are taken from all angles (360-degree view) to show the entire item. If you have specific requests, please provide details in the "Notes" section.
• Customization: You can combine this with our "Item Removal Service" to have your package opened before filming or photography.
• Coverage: Photos are taken from all angles (360-degree view) to show the entire item. If you have specific requests, please provide details in the "Notes" section.
Fees• Photography: 500 JPY per item (Full 360° view)• Videography: 750 JPY per item (Full 360° view)
2. Item Removal Service
Use this service if you need to remove and dispose of specific parts or items from a package that has arrived at our warehouse.
・Instructions: Please specify exactly which items or parts you would like removed and discarded in the "Notes" section.
・Instructions: Please specify exactly which items or parts you would like removed and discarded in the "Notes" section.
Fees・Removal & Disposal: 1,000 JPY per package
3. Disposal Service
This service is for customers who wish to dispose of some or all of the items within a package stored at our warehouse.
・Instructions: Please provide detailed instructions regarding which items should be disposed of in the "Notes" section.Fees
・Disposal: 250 JPY per item
・Instructions: Please provide detailed instructions regarding which items should be disposed of in the "Notes" section.Fees
・Disposal: 250 JPY per item
Usage Examples
"I want to check the trading cards in the album."
After the products have arrived, please apply for the options "Photo Shooting" and "Content Removal" on My Page > Order List > Arrived at the warehouse.Please add the number of photos you wish to confirm when applying for photo shooting.Write the details of your photo shooting requests in the remarks section.Example: I want to see close-up photos of the front and corners of the trading cards, as well as a photo of the back.
"I want to check the photos of the bag."After the products have arrived, please apply for the option "Photo Shooting" on My Page > Order List > Arrived at the warehouse.Please add the number of photos you wish to confirm when applying.Write the details of your requests in the remarks section.Example: I want to see images of the entire bag, internal images, and close-up images of the parts.
"I only want the magazine's free gifts. I don't need the magazine."After the products have arrived, please apply for the options "Content Removal" and "Disposal" on My Page > Order List > Arrived at the warehouse.Please add the number of items you wish to remove when applying for content removal.Write the details of your requests in the remarks section.Example: The magazine is unnecessary. I want all the free gifts inside to be sent.
"Please take one photo of the lottery tickets in multiple albums. I don't need the albums."After the products have arrived, please apply for the options "Photo Shooting," "Content Removal," and "Disposal" on My Page > Order List > Arrived at the warehouse.Apply for "Content Removal" for the number of items you wish to confirm.Apply for one "Photo Shooting" option.Apply for "Disposal" option for the number of items you wish to dispose of.Write the details of your requests in the remarks section.Example: I want to remove the raffle tickets from three albums and have them in one photo. I wish to dispose of all the albums.
Notes
Options will be processed in the order they are applied for. Please be aware that it may take several business days to complete the procedures for the options. Thank you for your understanding in advance.Once the product is opened, it cannot be returned.If you would like to retake the photos, you will need to apply for the "Photo Shooting" option again. To avoid any mistakes in shooting or misunderstandings, we kindly ask you to provide detailed requests in the remarks section.
Closed on Saturdays, Sundays,
and Japanese national holidays.
Business Hours
9:00 - 18:00 JST
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