1. Price Negotiation
The "Price Negotiation" service allows members to request a price reduction on items listed on Mercari and Rakuten Rakuma on your behalf. The conditions for using this service are:
- Only available for items priced at JPY 10,000 or more.
- Price negotiations can be made up to 25% off the listed price. Please enter your desired amount.
- Mercari Shop listings are not eligible.
- Items explicitly stated as "Non-negotiable" are not eligible.
Fee
Per request: JPY 250
2. Additional Photos
Fee
Per request: JPY 250
3. Partial Purchase
Fee
Per request: JPY 250
4. Japan Domestic Shipping Method Change
Fee
Per request: JPY 250
Usage Examples
Request a Price Negotiation.
→ Successfully reduced the price by JPY 12,500! Even after deducting the JPY 250 handling fee, I saved JPY 12,250!
"There are only two photos, so I can't check the item's condition and hesitate to buy it."
Request an Additional Photos.
→ Three more photos were added, allowing me to check the item's condition and purchase with confidence!
"This listing includes 10 items, but I only want 2 of them. I'm unsure whether to buy it."
Request a Partial Purchase.
→ Successfully purchased only 2 out of the 10 listed items!
"The shipping method is only listed as non-standard mail. I'm worried whether it will arrive."
Request a Japan Domestic Shipping Method Change.
→ The seller switched to a trackable shipping method! Now I can confirm that it will safely arrive at BEX.
Notes
- Popular items may be purchased by other users at the listed price before the negotiation process is completed. For highly sought-after items, we recommend purchasing them directly without negotiation.
- If the negotiation fails, the service fee will not be refunded. Please understand this in advance.
- If the seller explicitly states that price reduction or partial purchase is not allowed, negotiation will not be possible. In such cases, a refund will be issued.
- Price negotiations cannot be conducted for mercari Shop listings, so the service fee will be refunded in those cases.
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